Viewing your current bill log in to your self serve account. For availing and managing the services one need to have an account on the website. Champions program koodo needed to enable customer champions with special tools to allow them to serve other customers peertopeer. Here at koodo, there are no fixedterm contracts with the tab, no excess fees, and you only pay for what you actually. This basically gives customers quick access to view and make changes to their account on the go. It was originally expected early september, but its now available on android and blackberry devices. Good thing is you can suspend your service right away to prevent the bad guys from using it. Koodo differs from its parent telus by not requiring a fixed term contract.
Koodo customer service koodo phone number koodo support. Koodo mobile is a canadian mobile flanker brand started by telus in 2008 and mostly oriented toward younger customers. Oct 09, 2012 the koodo self serve ios app has been released for download, made available yesterday. Koodo mobile, subsidiary of telus, is the smart and affordable canadian mobile network. Asked about 57 questions and got back to you within a week if you got the job or not. From the self serve dropdown menu, select mobile services. Since launching their community in september of 2011, the customer selfservice rate has risen steadily while the number of onetoone contacts has decreased. Koodo koodo self serve howardforums is a discussion board dedicated to mobile phones with over 1,000,000 members and growing. Number portability must be available in the area the number is from. Select self serve at the top of the screen, and then select my profile from the dropdown menu.
Log in to your koodo account to manage your bill and services, view your usage and more. On october 2nd, 2018 pc mobile monthly customers will continue to receive the same wireless service but will be rebranded koodo. Koodo mobile sales representative interview questions. Select self serve at the top of the screen, and then select billing from the drop down menu. They promised an ios app would soon follow and for those users who have a device running 4. In the your service agreements section at the bottom of the page, click download. You can activate easy roam before you leave through your self serve account, and youre only charged for the days. Being a subsidiary of telus, koodo has been able to offer extensive coverage and a strong presence in mobile retailers. To access the details of the store location, opening hours, koodo online and current flyers click on the location or the store name.
Viewing and downloading your bills help koodo mobile. On the top left, select the self serve dropdown menu and choose my profile. If your number is eligible to move, fill out the required information. Koodo is shutting down its selfserve ios and android app on june 30. I just received my sim card today, and would like to port my number to my new koodo account. Your previous bills, up to the past 18 months, are listed under download past bills. You can change your existing security question in self serve. Koodo has sent an email out to subscribers announcing that the carrier plans to shut down its dedicated selfserve iphone and android app on.
Power and associates 2012 canadian wireless customer satisfaction study recognised koodo for highest in customer satisfaction with postpaid wireless service. One can easily access the new offers and promotions on the official website of koodo mobile. Follow the given guides to create an account and avail the elf serve services. Cant sign into self serve every time i try to sign in, it says my account has been linked to another email address. You will be transferred to the self serve account page. Select the blue arrow beside the bill you want to view, and itll download as a pdf for you to save or print. I tried the 1866 number and was told i couldnt do this by phone either. If your number is eligible, you can perform most steps through the koodo self serve portal or at your local koodo store.
Plus, we run on canadas largest 4g lte network, so you can stream, talk, and text from anywhere. Using koodo selfserve feature for the past week, i get the message feature temporarily unavailable online. Koodo mobile orchard park shopping centre, kelowna, british columbia. Apr 06, 2017 koodo is biggest mobile network which provides many services to its customers. Introducing koodo self serve, an easytouse app that lets you manage your account. Follow these quick and easy steps to view and download them online through your self serve account. If your number is eligible, you can perform most steps through the. Koodo currently provides postpaid, prepaid, and wireless home phone services. Koodo stores in lethbridge hours, phones and locations here you can find all the koodo stores in lethbridge. In total, there are 2 ways to get in touch with them. You can add the mobileoptimized koodo self serve site to your phone s home screen so you can keep tracking your usage, billing and more you can add the. This service allows you to use your current plan abroad for a daily fee. Select self serve at the top of the screen, and then select billing from the dropdown menu. Go the the koodo mobile page and scroll down to the bottom of the page and click on manage your account.
On june 30, 2017, the current self serve option on your mobile browser was discontinued. Koodo must offer service in the area the number is from. Salaries posted anonymously by koodo mobile employees. It was a career fair and managers were doing interviews for both telus and koodo. I interviewed at koodo mobile mississauga, on in february 2017. Telusrogers offer the latest phones with their plans but koodofido have slightly older ones but cheaper plans. I missed a call from koodo manager and i ended up texting her asking who was it, and she gave me the response that this is regarding the job you applied online for at koodo. To download your bill, head back to billing and select download bill pdf. Now available on android and ios with a completely new look and feel.
To look up your account, we need the email address or username you use to log in. I checked koodo site and then went to koodo to confirm. Koodo mobile recently released their android and blackberry self serve app. Koodo porting out number is my plan automatically cancelled or can i just register a new number via self serve. Koodo mobile self serve app for android and blackberry. Case study how koodo mobile created award winning selfservice. The app is the easiest way to manage your pc mobile account 247 check your balance, topup, manage addons, change your. Its basically like bookmarking the site on your phone for easy access. Select self serve at the top of the screen, and then select billing. This option was replaced with a new mypcmobile app which is now available for download. You can add the mobile optimized koodo self serve site to your phones home screen so you can keep tracking your usage, billing and more. You can check number portability for your number on the koodo support page.
For the best experience, enable cookies and javascript on your browser. You can also view your bill details, usage, and download your bill. A few weeks ago we let you know that koodo mobile was going to finally come out with a self serve app that will allow customers to manage their account from your device. I interviewed at koodo mobile toronto, on in october 2017. Using koodo self serve on your mobile phone help koodo mobile. Koodo self serve by koodo mobile was downloaded may 26, 2017 the koodo self serve iphone app first launched back in january of 20. Its most recent update was january of this year, which added bug fixes and performance enhancements. Koodo self serve by koodo mobile was downloaded howardforums is a discussion board dedicated to mobile phones with over 1,000,000 members and growing.
We tried out the app this morning with one of our accounts with koodo and its very straight forward. An awesome network with even awesomeer customer service is just one of the reasons people stay with koodo. While koodo mobile does not offer live chat, they do have a phone number. The description of koodo self serve the app is only available to customers with postpaid accounts. Using koodo self serve on your mobile phone help koodo. To access this site, you are required to use one of the following browsers. Plus, we run on canadas largest 4g lte network, so you can stream, talk. Does this mean i have to wait, and cannot use the porting option until the 14 days are up or is that just to change your.
For your convenience howardforums is divided into 7 main sections. Koodo self serve is an easytouse app that lets you manage your account. A free inside look at koodo mobile salary trends based on 142 salaries wages for 39 jobs at koodo mobile. Koodo provides post paid services and does not require any fixed term contract. I have an old plan with telus that is grandfathered and better than anything on offer today, if it werent for that id have.
Last name must match the name used to create your self serve profile. Koodo self serve ios app available for download iphone in. Koodo mobile orchard park shopping centre home facebook. Choose your device to determine your service request fee. You can also make a payment right from the app if you have a credit card linked to your. Please koodo make your self serve program user friendly i see i am not the only one with this issue or i. You can add the mobile optimized koodo self serve site to your phones home screen so you can keep tracking. Your security question is set up when you register for a self serve account and is used to recover your self serve email if youve forgotten it. On the overview page, click self serve then select mobile services from the dropdown menu. Register with koodo mobile to avail self serve service u.
You can activate easy roam before you leave through your self serve account, and youre only charged for the days you actually use your phone plans minutes andor data. Depending on which browser youre using, clicking download will open a new page, or you might be prompted to log in again. Koodo self serve app shutdown i was with koodo and the only time i ever used the app was to track data, if i was away from my computer for an extended period of time. Case study how koodo mobile created award winning self. To view your most recent bill, select your current bill. Easy roam is koodo mobiles roaming service addon for any postpaid plan. Koodo mobile self serve app for ios now available to. On june 30, 2017, the current selfserve option on your mobile browser was discontinued. Viewing and downloading your customer service agreements. Enter your details and well send you a secure email. If you havent seen the self serve page, you probably dont have an account yet.
Celebrate the grand opening with us at our koodo store in yongesheppard centre and receive extra bonuses when you activate or renew. By setting up a self serve account, youll be able to check your usage, top up your account, purchase talk and data booster addons, and much more. The continued ability to manage your account without. You are provided with details about airtime, data and text usage. Registering for self serve only takes a few minutes.
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